Company Profile

Specified Commercial Transaction Law

Seller name	Loop Studio
Operation manager name	Riina Okada
location	251-16 Kinomachi , Iwakura, Sakyo Ward, Kyoto City
Site URL	https://loopstudiokyoto.com/
payment method	Immediate payment at the time of order for both credit card payment and Paypal

Delivery time	・If in stock, ships in 2-3 business days ・For built-to-orders, please refer to the shipping schedule for each product.
Explanation of charges other than the product price	Shipping: Shipping In Japan If the Item can be fit within an A4 size package Company: Japan post service(available to track the parcel) Estimated Arrival: 2-3 working days Shipping Fee: ¥360 We will ship your item within 2-3 working days if it’s stocked. Pre-order items take time to ship. Please check the details on its product page. f the Item can NOT fit within an A4 size package Company: Japan post service(available to track the parcel) Estimated Arrival: 2-3 working days Shipping Fee: ¥1000 We will ship your item within 2-3 working days if it’s stocked. Pre-order items take time to ship. Please check the details on its product page. International Shipping Currently, we are only available to ship to The U.S. and Europe. Orders delivered outside of Japan, import duties are not included in the final price. Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Please note that international shipping may take longer than it’s estimated The U.S Company: Japan post service(available to track the parcel) Estimated Arrival: 3-6 working days Shipping Fee: ¥4200 (till 1kg) Europe Company: Japan post service(available to track the parcel) Estimated Arrival: 3-6 working days Shipping Fee: ¥3850 (till 1kg)

About returns	As a general rule, we do not accept returns, refunds, or exchanges for products that deal since all the products are made from 2nd hand material but we will only accept returns in the following cases. We will only accept returns, refunds, and exchanges if a different product arrives from what you ordered. In that case, we apologize for any inconvenience, but please contact us once from the inquiry form within one week from the arrival of the product, and we will carry out the return procedure after completing it. We will cover the shipping cost. Also, if the returned product is delivered without contacting us, we will not be able to pick it up.
Contact information	info@loopstudiokyoto.com　 Business day : Excluding weekends and holidays 10:00-17:00 Inquiries received outside of business days will be responded to on the next business day.

Shipping policy

Shipping: 1000 yen nationwide (excluding Hokkaido, Okinawa, and remote islands)

*Free shipping for purchases over 15,000 yen

After receiving an order,

・When in stock Ships in 2-3 business days

Usually arrives in 2-3 business days, except for bad weather and natural disasters

・In the case of an order product, please check the shipping schedule of each product. (Please note that there may be some changes.)

Refund policy

As a general rule, we do not accept returns, refunds, or exchanges for products that deal since all the products are made from 2nd hand material but we will only accept returns in the following cases.

We will only accept returns, refunds, and exchanges if a different product arrives from what you ordered. In that case, we apologize for any inconvenience, but please contact us once from the inquiry form within one week from the arrival of the product, and we will carry out the return procedure after completing it. We will cover the shipping cost. Also, if the returned product is delivered without contacting us, we will not be able to pick it up.

privacy policy

Loop Studio Kyoto (hereinafter referred to as "our company") handles the personal information of users in the service provided on this website (hereinafter referred to as "this service") as follows. We will establish a policy (hereinafter referred to as "this policy").

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined in the Personal Information Protection Law, and is information about a living individual, including name, date of birth, address, telephone number, contact information, etc. It refers to information that can identify a specific individual from the description, etc., data related to facial appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone such as the insurer number of the health insurance card (personal identification information). .

Article 2 (Method of Collecting Personal Information)

We may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, driver's license number, etc. when the user registers for use. In addition, transaction records and information related to payments, including the user's personal information, made between users and business partners, etc., will be shared with our business partners (including information providers, advertisers, ad distribution destinations, etc.). (hereinafter referred to as "Partners"), etc.

Article 3 (Purpose of collecting and using personal information)

The purposes for which the Company collects and uses personal information are as follows.

To provide and operate our services
To respond to user inquiries (including identity verification)
To send e-mails about new features, updates, campaigns, etc. of the services the user is using and other services provided by the Company
To contact you as necessary for maintenance, important notices, etc.
To identify users who have violated the Terms of Service or users who attempt to use the service for illegal or unjust purposes, and to refuse their use.
To allow users to view, change, or delete their own registered information, and view usage status
To bill users for usage fees in paid services
Purposes incidental to the above purposes of use

Article 4 (Change of purpose of use)

We will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is relevant to the purpose before the change.
If the purpose of use is changed, the changed purpose shall be notified to the user or announced on this website by the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

We will not provide personal information to a third party without obtaining the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
1. When it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
3. When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person concerned interferes with the execution of the affairs when there is a risk of
4. When the following matters have been announced or announced in advance and the Company has notified the Personal Information Protection Commission
  1. Including provision to third parties in the purpose of use
  2. Items of data provided to third parties
  3. Means or method of provision to third parties
  4. Stop providing personal information to third parties at the request of the person
  5. How to accept the person's request
Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be a third party.
1. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
2. When personal information is provided along with business succession due to merger or other reasons
3. When personal information is jointly used with a specific person, that fact, the items of personal information to be jointly used, the scope of joint users, the purpose of use of the users, and When the name of the person responsible for the management of the personal information is notified to the person in advance or put in a state where the person can easily know it

Article 6 (Disclosure of Personal Information)

When the person requests disclosure of personal information, we will disclose it to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.
1. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
2. When there is a risk of significant hindrance to the proper implementation of our business
3. In the case of other violations of laws and ordinances.
Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information such as history information and characteristic information will not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

If the user's own personal information held by the Company is incorrect information, the user shall correct, add or delete the personal information (hereinafter referred to as "correction, etc.") to the Company according to the procedures specified by the Company. ) can be claimed.
If we receive a request from the user in the preceding paragraph and determine that it is necessary to respond to that request, we will correct the personal information without delay.
If the Company makes corrections, etc. based on the provisions of the preceding paragraph, or if it decides not to make corrections, etc., it will notify the user without delay.

Article 8 (Suspension of use of personal information, etc.)

The Company will suspend or delete the use of personal information (hereinafter referred to as "use ), we will conduct the necessary investigation without delay.
If it is determined that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will stop using the personal information without delay.
If the Company suspends use, etc. based on the provisions of the preceding paragraph, or decides not to suspend use, etc., the Company will notify the user without delay.
Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. involves a large amount of money or other cases in which suspension of use, etc. is difficult, alternative measures necessary to protect the rights and interests of the user can be taken. In this case, this alternative measure shall be taken.

Article 9 (Changes to Privacy Policy)

The contents of this policy may be changed without notifying the user, except for laws and regulations and other matters stipulated otherwise in this policy.
Unless otherwise specified by the Company, the changed privacy policy shall take effect from the time it is posted on this website.

Article 10 (Contact point for inquiries)

For inquiries regarding this policy, please contact the following contact point.

Business days : 10:00-17:00 ( excluding weekends and holidays) Inquiries received outside of business days will be handled on the next business day.

Email address: info@loopstudiokyoto.com

Please copy and fill out the form below.

·name

・Order number (if ordered)

·Contents of inquiry

terms of service

Online shop terms of use

These Terms of Use (hereinafter referred to as the "Terms") are governed by the online shop provided on this website by Loop Studio Kyoto (hereinafter referred to as the "Company") (hereinafter referred to as the "Service"). ) defines the terms of use. All registered users (hereinafter referred to as "users") shall use this service in accordance with these Terms.

Article 1 (Application)

This agreement shall apply to all relationships related to the use of this service between the user and our company.
Regarding this service, in addition to this agreement, we may make various provisions such as rules for use (hereinafter referred to as "individual provisions"). Regardless of their name, these individual provisions shall constitute a part of these Terms.
If the provisions of these Terms conflict with the provisions of the individual provisions in the preceding paragraph, unless otherwise specified in the individual provisions, the provisions of the individual provisions shall take precedence.

Article 2 (Registration for use)

In this service, the registration applicant agrees to this agreement, applies for use registration according to the method specified by the Company, and the Company notifies the registration applicant of approval for this, and the registration is completed. .
If we determine that the applicant for use registration has any of the following reasons, we may not approve the application for use registration, and we will not be obliged to disclose the reason.
1. When false information is submitted when applying for user registration
2. If the application is from a person who has violated these Terms
3. In addition, when the Company determines that the use registration is not appropriate

Article 3 (User ID and password management)

Users shall manage their user IDs and passwords for this service at their own responsibility.
Under no circumstance shall the user transfer or lend the user ID and password to a third party, or share them with a third party. If the combination of user ID and password matches the registration information and you are logged in, we will consider it to be used by the user who registered that user ID.
The Company shall not be liable for any damage caused by the use of the user ID and password by a third party, except in cases of intentional or gross negligence on the part of the Company.

Article 4 (sales contract)

In this service, a sales contract shall be concluded when the user makes a purchase application to the Company and the Company notifies that the Company has accepted the application. Ownership of the product shall be transferred to the user when the company delivers the product to the delivery company.
If the user falls under any of the following reasons, the Company may cancel the sales contract set forth in the preceding paragraph without prior notice to the user.
1. If the User violates these Terms
2. If the delivery of the product is not completed due to an unknown delivery address or long absence
3. Other cases where it is recognized that the relationship of trust between the Company and the user has been damaged
The settlement method, delivery method, cancellation method of purchase application, return method, etc. regarding this service will be determined separately by the Company.

Article 5 (Intellectual Property Rights)

The copyright or other intellectual property rights of product photos and other content provided by this service (hereinafter referred to as "content") belong to legitimate right holders such as our company and content providers, and users Unauthorized duplication, reprinting, modification, or other secondary use of these materials is prohibited.

Article 6 (Prohibitions)

Users shall not engage in the following acts when using this service.

Acts that violate laws or public order and morals
Acts related to criminal activity
Acts that infringe copyrights, trademark rights, or other intellectual property rights included in the Service
Acts of destroying or interfering with the functions of our server or network
Acts of commercially using information obtained from this service
Acts that may interfere with the operation of the Company's services
Acts of unauthorized access or attempts to do so
Acts of collecting or accumulating personal information, etc. related to other users
Acts of impersonating another user
Acts of directly or indirectly providing benefits to antisocial forces in relation to our services
Other acts that the Company deems inappropriate

Article 7 (Suspension of Provision of the Service, etc.)

If the Company determines that any of the following reasons exist, the Company may suspend or suspend the provision of all or part of the Service without prior notice to the User.
1. When performing maintenance inspections or updating the computer system related to this service
2. When it becomes difficult to provide this service due to force majeure such as an earthquake, lightning strike, fire, power failure, or natural disaster.
3. When a computer or communication line, etc. stops due to an accident
4. In addition, when the Company determines that it is difficult to provide this service
The Company shall not be liable for any disadvantage or damage suffered by the user or a third party due to suspension or interruption of the provision of this service, regardless of the reason.

Article 8 (Use Restrictions and Cancellation of Registration)

The Company may, without prior notice, restrict the use of all or part of the Service by the User or cancel the registration as the User in any of the following cases: increase.
1. In case of violation of any provision of these Terms
2. If it turns out that there is a false fact in the registered items
3. If the credit card reported by the user as a payment method is suspended
4. When there is a default of payment obligations such as charges
5. If there is no response for a certain period of time in response to communication from the Company
6. When this service is not used for a certain period of time from the last use
7. In addition, when the Company determines that the use of this service is not appropriate
The Company shall not be liable for any damage caused to the User due to the actions taken by the Company under this section.

Article 9 (Withdrawal)

Users shall be able to withdraw from this service by following the prescribed withdrawal procedures.

Article 10 (Warranty Disclaimer and Disclaimer)

The Company shall not be liable for any de facto or legal defects (safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security defects, errors or bugs, infringement of rights, etc.) in this service. including.) is not guaranteed.
We are not responsible for any damages caused to users by this service. However, if the contract between the Company and the user regarding this service (including this agreement) is a consumer contract stipulated in the Consumer Contract Act, this exemption provision will not apply. In addition, the Company shall not be liable for damages arising from special circumstances among damages incurred by the User due to default or tort due to the Company's negligence (excluding gross negligence). We are not responsible for any damages (including cases where you have obtained it).
We are not responsible for any transactions, communications, disputes, etc. that occur between users and other users or third parties regarding this service.

Article 11 (Changes to Service Contents, etc.)

The Company shall be able to change the content of the Service or discontinue the provision of the Service without notifying the User, and shall not be liable for any damages incurred by the User as a result.

Article 12 (Changes to Terms of Use)

If we deem it necessary, we may change this agreement at any time without notifying the user. In addition, if you start using this service after changing this agreement, the user will be deemed to have agreed to the changed agreement.

Article 13 (Handling of Personal Information)

The Company shall properly handle personal information acquired through the use of this service in accordance with the Company's "Privacy Policy".

Article 14 (Notice or Contact)

Notification or communication between the User and the Company shall be made by the method specified by the Company. Unless the user submits a change notification in accordance with the method specified separately by the Company, the Company will consider the currently registered contact information to be valid and notify or contact the contact information. is considered to have reached

Article 15 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer or pledge their status under the terms of use or their rights or obligations under these Terms to a third party without the prior written consent of the Company.

Article 16 (Governing Law/Jurisdiction)

The law of Japan shall be the governing law for the interpretation of these Terms. In addition, regarding this service, the application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded.
In the event of a dispute regarding this service, the court having jurisdiction over the location of our head office shall be the exclusive jurisdiction court.