Legal notice

 

Specified Commercial Transaction Law

Seller name

LOOP STUDIO

Operation manager name

Riina Okada

location

251-16 Kinomachi , Iwakura, Sakyo Ward, Kyoto City

Site URL

https://loopstudiokyoto.com/

payment method

Immediate payment at the time of order for both credit card payment and Paypal

 

 

Delivery time

・If in stock, ships in 2-3 business days

・For built-to-orders, please refer to the shipping schedule for each product.

Explanation of charges other than the product price

Shipping:

Worldwide shipping is available with an option to upgrade to Express Delivery by EMS.

Both standard and express delivery come with a tracking number. 

Please note for international orders, the customer is responsible for any applicable import duties or taxes upon delivery, and the estimated shipping time may be extended due to unpredictable customs clearance procedures.

If you have questions about shipping methods or do not see your country listed at checkout, please contact us at info@loopstudiokyoto.com.

 

Domestic Delivery

Japan

・Standard Delivery by Japan Post  (2-4 business days): ¥0 

International Delivery

China, Hong Kong, South Korea, Taiwan

  • Express Delivery by EMS (2-4 business days): ¥0

Vietnam, Thailand, Singapore, Malaysia

  • Standard Delivery by Japan Post(5-21 business days): ¥0
  • Express Delivery by EMS(2-4 business days): ¥1,000

Philippines

  • Standard Delivery by Japan Post(5-21 business days): ¥0
  • Express Delivery by EMS(12-14 business days): ¥1,000

India, Indonesia, Pakistan, Bangladesh

  • Standard Delivery by Japan Post(5-21 business days): ¥0
  • Express Delivery by EMS(8-12 business days): ¥1,000

Zone 2 - Asia

Countries: Afghanistan, Cambodia, Laos, Mongolia, Myanmar, Nepal, Sri Lanka, Timor Leste, Bhutan

  • Standard Delivery by Japan Post: ¥0

United States

  • Standard shipping by Yamato(4-7 business days): $0

Zone 3 - Canada, Mexico, Europe, Oceania and Middle East

Countries: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Iraq, Ireland, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Arab Emirates, United Kingdom, Yemen, Australia, Cook Islands, Fiji, Kiribati, Nauru, New Caledonia, New Zealand, Papua New Guinea, Pitcairn, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Bahrain, Cyprus, Georgia, Jordan, Kuwait, Kyrgyzstan, Lebanon, Oman, Qatar, Saudi Arabia, Tajikistan, Turkey, Turkmenistan, Uzbekistan

  • Standard Delivery by Japan Post(5-21 business days): ¥0
  • Express Delivery by EMS(6-14 business days): ¥2,000

Zone 4 - Africa, South America, Islands

Countries: Algeria, Angola, Ascension Island, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo, Democratic Republic of Congo, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Cameroon, Reunion, Rwanda, Saint Helena, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Anguilla, Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bermuda, Bolivia, Brazil, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Kitts and Nevis, Saint Lucia, Sint Maarten, South Georgia and the South Sandwich Islands, St. Vincent, Suriname, Turks and Caicos Islands, Uruguay, Venezuela, British Virgin Islands

  • Standard Delivery by Japan Post(5-21 business days): ¥0
  • Express Delivery by EMS(8-14 business days): ¥2,500

 

 

About returns

As a general rule, we do not accept returns, refunds, or exchanges for products. However,  we will only accept returns in the following cases.

If a different product arrives from what you ordered. Please contact us once from the inquiry form within one week from the arrival of the product, and we will carry out the return procedure after completing it. We will not be able to receive the package if not contacted before.

Contact information

info@loopstudiokyoto.com　

Business day : Monday-Friday 10:00-17:00 

Inquiries received outside of business days will be responded to on the next business day.