Legal notice
Specified Commercial Transaction Law
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Seller name |
Loop Studio |
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Operation manager name |
Riina Okada |
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location |
251-16 Kinomachi , Iwakura, Sakyo Ward, Kyoto City |
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Site URL |
https://loopstudiokyoto.com/ |
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payment method |
Immediate payment at the time of order for both credit card payment and Paypal |
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Delivery time |
・If in stock, ships in 2-3 business days ・For built-to-orders, please refer to the shipping schedule for each product. |
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Explanation of charges other than the product price |
Shipping: Shipping In Japan If the Item can be fit within an A4 size package Company: Japan post service(available to track the parcel) Estimated Arrival: 2-3 working days Shipping Fee: ¥360 We will ship your item within 2-3 working days if it’s stocked. Pre-order items take time to ship. Please check the details on its product page. f the Item can NOT fit within an A4 size package Company: Japan post service(available to track the parcel) Estimated Arrival: 2-3 working days Shipping Fee: ¥1000 We will ship your item within 2-3 working days if it’s stocked. Pre-order items take time to ship. Please check the details on its product page.
International Shipping Currently, we are only available to ship to The U.S. and Europe. Orders delivered outside of Japan, import duties are not included in the final price. Customs and import duties are charged once the parcel reaches its destination country. Please note that international shipping may take longer than it’s estimated The U.S Company: Japan post service(available to track the parcel) Estimated Arrival: 3-6 working days Shipping Fee: ¥4200 (till 1kg) Europe Company: Japan post service(available to track the parcel) Estimated Arrival: 3-6 working days Shipping Fee: ¥3850 (till 1kg)
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About returns |
As a general rule, we do not accept returns, refunds, or exchanges for products that deal since all the products are made from 2nd hand material but we will only accept returns in the following cases. We will only accept returns, refunds, and exchanges if a different product arrives from what you ordered. In that case, we apologize for any inconvenience, but please contact us once from the inquiry form within one week from the arrival of the product, and we will carry out the return procedure after completing it. We will cover the shipping cost. Also, if the returned product is delivered without contacting us, we will not be able to pick it up. |
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Contact information |
Business day : Excluding weekends and holidays 10:00-17:00 Inquiries received outside of business days will be responded to on the next business day. |